Privacy Policy.

Who we are

This website is operated by Triveni Electroplast Pvt. Ltd. — Radiator Division (Unit III) ("Triveni Radiators", "we", "us"), B-2, UPSIDC Industrial Area, P.O. T.S.L., Naini, Prayagraj — 211010, Uttar Pradesh, India. It is a business-to-business marketing website that presents our products, credentials and contact details.

Information we collect

We collect only what you choose to share with us:

• Enquiry details — if you contact us through the enquiry form, by email or by phone, we receive the details you provide, such as your name, company, email address, phone number and the content of your message.
• Technical logs — like most websites, our hosting provider automatically records basic technical data such as IP address, browser type and pages requested, for security and reliability purposes.

This website does not require an account, and we do not collect payment information through it.

How we use your information

• To respond to your enquiry and prepare quotations or technical information you request.
• To carry on ordinary business correspondence with you and your company.
• To meet legal, tax or regulatory obligations where applicable.

We do not sell, rent or trade your personal information.

Cookies & analytics

This website does not set tracking or advertising cookies and does not currently run analytics tools. If that changes, this policy will be updated first.

Third-party services

• Hosting — the site is served by a third-party hosting provider, which processes standard server logs to deliver the site.
• Web fonts — pages load typefaces from Google Fonts; when a page loads, your browser requests the font files from Google's servers.
• External links — links to LinkedIn or other external sites are governed by those services' own privacy policies once you leave our site.

Sharing

Your information is used within Triveni Electroplast Pvt. Ltd. for the purposes above. We share it outside the company only when needed to serve your enquiry (for example, with a courier or logistics partner for a delivery you request) or when required by law.

Retention

We keep enquiry correspondence for as long as it is relevant to the enquiry or the business relationship that follows from it, and as required by applicable law.

Your rights

You may ask us to show, correct or delete the personal information we hold about you. Write to sales@triveniradiators.com and we will respond within a reasonable time.

Security

We take reasonable technical and organisational measures to protect the information you send us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for business users. It is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.

Contact

Questions about this policy or your data: sales@triveniradiators.com, or write to Triveni Electroplast Pvt. Ltd. — Radiator Division (Unit III), B-2, UPSIDC Industrial Area, P.O. T.S.L., Naini, Prayagraj — 211010, Uttar Pradesh, India.